Thank you for your interest in the World Development Systems ("WDS") website. This page discusses the various policies that we have in regards to the way that we conduct our business. These policies are broken down into the following three categories:
Order Acceptance Policy
After you place an order, World Development Systems will determine whether or not to fulfill the order, and World Development Systems may refuse your order or limit your order for any reason. By placing your order, you agree to accept all terms and conditions set forth on this page.
World Development Systems reserves the right to accept, refuse, or limit your order for any reason including - but not limited to - credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. By placing your order you agree that World Development Systems's total liability, under any legal theory or claim, shall be limited to the purchase price actually paid to World Development Systems for the product giving rise to World Development Systems's liability.
WDS despatch products to destinations all over the world. In certain countries we do have local resellers who act as agents on our behalf, and most of these keep their own stock for faster delivery to customers. However, goods may be ordered directly from WDS by customers anywhere in the world, and in some countries (currently Norway and Italy) any orders placed to the local resellers in this country are forwarded directly to WDS in the UK for processing.
The delivery costs for an order are based upon the weight (or sometimes the dimensional weight) of the final packaged delivery item(s), together with any insurance that might be applicable on some of the electronic devices. The type of delivery used varies for each product, but can be broadly split into three groups:
Plant Enhancers, Water Enhancers, programmed e-Pendants (e.g. Stress Balance), Silent Healing CDs, and e-Lybra accessories are sent by regular post to the UK and the rest of the world for small orders.
Food and Drink Energisers, Mains Water Enhancers, "blank" e-Pendants (multi-packs for practitioners) and Geo-Travel Devices are sent by next day delivery to the UK (requires a signature), and by International Signed-For to the rest of the world.
Geopathic Devices and e-Lybra Systems are sent by UPS courier service to the UK and the rest of the world.
Except where the website actually indicates that there is a stock supply shortage all goods are despatched within three working days, although in most cases they are usually despatched the same day if the order is received before 2 pm. Delivery times are then down to the efficiency of the local postal service in the various parts of the world, but in general they are 2 days for UK customers, 3/4 days for European customers, 1 week for North America, and typically up to 2 weeks for the rest of the world (although this varies greatly by country). When you buy an e-Lybra system or a Geopathic Device you will be provided with the DHL tracking number when the package has been collected from our premises. Tracking numbers for our products are used to help us locate the status of a package if it is taking longer than expected, but we will provide them to customers beforehand if requested to do so.
Delivery to addresses outside of the EU
Please note that all goods are dispatched from within the United Kingdom and we operate a DDU (Delivered Duty Unpaid) policy. This means that for deliveries made outside the EU, each recipient is liable for the import duties, customs and local sales tax levied in that country. If you are unsure of this, please contact us via email at: firstname.lastname@example.org before placing your order. Once the goods are despatched we are unable to amend or change the delivery information.
If you are a UK customer you have a statutory right to cancel your order for a short time. You may do this by sending by post, fax or email a WRITTEN notice of cancellation to:
World Development Systems Ltd,
23 Colletts Green Road,
Worcestershire WR2 4RY
stating your full name and address and other information sufficient to identify your order. Please also tell us WHY you are returning the goods, and your telephone number in case we have a question. You have until the expiry of SEVEN WORKING DAYS (i.e. excluding Saturday, Sunday, bank holidays and public holidays), starting with the day after the products are delivered, to exercise this right.
Before returning the product, please wait for World Development Systems to provide with with an RMA (return material authorisation) number that will help us track your return and make sure you receive your refund as soon as possible.
If you exercise your right to cancel then any money that you have paid for your order will be refunded, apart from your expense of returning the products as mentioned below.
If you wish to exercise your right to cancel, you must also: