General Terms and Conditions for WDS

Thank you for your interest in the various World Development Systems ("WDS") websites. This page discusses the various policies that we have in regards to the way that we conduct our business. These policies are broken down into the following three categories:


1. Order Acceptance Policy

After you place an order, World Development Systems will determine whether or not to fulfill the order, and World Development Systems may refuse your order or limit your order for any reason. By placing your order, you agree to accept all terms and conditions set forth on this page.

World Development Systems reserves the right to accept, refuse, or limit your order for any reason including - but not limited to - credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. By placing your order you agree that World Development Systems's total liability, under any legal theory or claim, shall be limited to the purchase price actually paid to World Development Systems for the product giving rise to World Development Systems's liability.


2. Delivery Policy

In most cases goods are despatched directly from WDS in the United Kingdom. However, in certain cases we do have resellers around the world who stock certain items where there is high demand. This is done on an ad-hoc basis so it is not possible to maintain a list of resellers who carry WDS stock. If you originally placed your order via a third-party reseller then you will still be redirected to the central WDS checkout website, although appropriate banners will be displayed on the page and on your invoice to retain the identity of the reseller.

The delivery costs for an order are based upon the weight (or sometimes the dimensional size) of the final packaged delivery item(s), together with any insurance that might be applicable on some of the electronic devices. The type of delivery used varies for each product, but can be broadly split into three groups:

  • Disk Doctors, Plant Enhancers, Water Enhancers, Computer Clear CDs, Silent Healing CDs, e-Lybra accessories, and Pain Care Cushions are sent by regular post to the UK and the rest of the world for small orders.
  • Food and Drink Energisers, Mains Water Enhancers, Docking Startions, Resonance Keys, and Pillars of Light are sent by next day delivery to the UK (requires a signature), and by International Signed-For to the rest of the world.
  • Geopathic Devices and e-Lybra Systems are sent by UPS courier service to the UK and the rest of the world.

Except where the website actually indicates that there is a stock supply shortage all goods are despatched within three working days, although in most cases they are usually despatched the same day if the order is received before 2 pm. Delivery times are then down to the efficiency of the local postal service in the various parts of the world, but in general they are 2 days for UK customers, 3/4 days for European customers, 1 week for North America, and typically up to 2 weeks for the rest of the world (although this varies greatly by country). When you buy an $EL$ system or a Geopathic Device you will be provided with the UPS / UK Mail tracking number when the package has been collected from our premises. Tracking numbers for Food and Drink Energisers, Mains Water Enhancers, Docking Stations, Resonance Keys, and Pillars of Light are used to help us locate the status of a package if it is taking longer than expected, but we will provide them to customers beforehand if requested to do so.

Delivery to addresses outside of the EU

Please note that all goods are dispatched from within the United Kingdom and we operate a DDU (Delivered Duty Unpaid) policy. This means that for deliveries made outside the EU, each recipient is liable for the import duties, customs and local sales tax levied in that country. If you are unsure of this, please contact us via email at: sales@wds-global.com before placing your order. Once the goods are despatched we are unable to amend or change the delivery information.

Embargoed Countries

WDS despatch products to destinations all over the world. However, our payment collections agency is PayPal which is based in the United States and therefore we are forced to comply with the US list of embargoed countries. If we attempt to collect payment from an invoice address based in any of these countries then payment would be denied to us by PayPal: Burma, Cuba, Iran, Libya, North Korea, Sudan, Syria. Please note that our compliance with this list is not an endorsement of it, merely an acknowledgement that PayPal wouldn't process the transaction anyway.


3. Returns/Cancellation/Refund Policy

If you are a UK customer you have a statutory right to cancel your order for a short time. You may do this by sending by post, fax or email a WRITTEN notice of cancellation to:

World Development Systems Ltd
Lucies Farm
23 Colletts Green Road
Powick
Worcestershire
WR2 4RY

stating your full name and address and other information sufficient to identify your order. Please also tell us WHY you are returning the goods, and your telephone number in case we have a question. You have until the expiry of SEVEN WORKING DAYS (i.e. excluding Saturday, Sunday, bank holidays and public holidays), starting with the day after the products are delivered, to exercise this right.

Before returning the product, please wait for World Development Systems to provide with with an RMA (return material authorisation) number that will help us track your return and make sure you receive your refund as soon as possible.

If you exercise your right to cancel then any money that you have paid for your order will be refunded, apart from your expense of returning the products as mentioned below.

If you wish to exercise your right to cancel, you must also:

  • take reasonable care of the products until you return them; and
  • ship the product to us in its original packaging at your expense or risk.
  • We will not tolerate a covert "item refresh" attempt. If we send you some goods and you then notify us that you have decided that you don't want the product after all and return it to us then it must be the same exact items that we sent to you. For example, we do not want to send you a new pair of e-Lybra heel straps, and then have you send back an old set when you cancel the order.